Phone in Your Order to Andrea @ 801-434-7695


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Frequently Asked Questions

How fast will I receive my order? All items available and in stock will be shipped within 24 hours from when the order was placed. If it is a special order item (i.e. a childrenís names bracelet or motherís bracelet) it will be shipped within 3 days.
 

What if I receive my order and I ordered the wrong size? We will be happy to exchange it for whatever size you need within 14 days from the date you placed your order. Just mail us the item in a padded envelope with a copy of your receipt and $2 for shipping and we will mail you the right one. ( It must be in itís original condition)
 

What is your return policy? No Refunds only Cheerful Exchanges within 14 days. No Returns on special order items and Sale items, ( special items include childrenís name bracelets and motherís bracelet). You must have your receipt and it must be in its original condition. Just mail us the item in a padded envelope with a copy of your receipt and $2 for shipping and we will mail you the exchanged item.
 

What if my jewelry tarnishes? Sterling silver will tarnish as it is exposed to air and water. You might not want to wear your jewelry in a swimming pool, or in the bath. Use a special treated cleaning cloth , for very tarnished pieces use a liquid cleaner as directed then the treated cloth. Also, do not wash your sterling silver jewelry in the dish washer!
 

How will my jewelry be shipped?
We will ship US Mail, Priority Mail, and Mail Priority Insured. For more information, see our
Shipping Policy .

What if my jewelry is in need of repair? See Repairs and 100% Guarantee.

 

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801-434-7695 | sales@SweetBabyBeads.com